Telehealth Psychiatry

Specialist psychiatric care, wherever you are in Australia

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Our team is ready to help you access specialist psychiatric care with compassion and expertise.

Telehealth at Synergy Specialist Clinic

Quality care, wherever you are.

Telehealth plays an important role in healthcare across Australia, improving access to care for patients in rural and remote areas. Our telehealth appointments are held to the same standard of care as an in-person consultation — here's how to get the most out of yours.

Book a telehealth appointment

Same standard of care, different setting

Good telehealth relies on sound technology and a shared commitment from both you and your healthcare provider — a few minutes of preparation makes a real difference.

Preparing before your appointment

Before the day

Confirm the correct appointment time and date, especially if you're in a different time zone
Complete your registration and consent paperwork
Pay for the consultation ahead of time
Check you have decent internet and a device — mobile, tablet or computer

On the day

Find a quiet, adequately lit room and sit comfortably
Set aside dedicated, uninterrupted time for the appointment
Have relevant information on hand — e.g. blood test results, blood pressure readings, or anything else your doctor has asked for
Keep a pen and paper handy, and think of any questions you'd like to ask
Connect 5 minutes early using your appointment link, or find it in the Telehealth section of our website
If your doctor has asked for collateral information, remind your family member to join

For your safety

Your doctor will decline to continue a phone or video consultation if you are driving at the time. Please make sure you're stationary and able to give your full attention.

During your consultation

Ask any questions you'd like — this appointment is your time
Don't forget to ask for any prescriptions, letters or certificates you need

After your consultation

Call the office to book your next appointment, as discussed with your doctor
Attend any tests or investigations discussed during your appointment
Pay the doctor's fee, if you haven't already

Secure video care

Encrypted, easy-to-use video consultations.

Australia-wide

Care for patients across QLD, NSW, VIC and beyond.

Flexible times

Fewer travel constraints — appointments that fit your life.

Same expertise

The same specialist team and quality of care.

Family friendly

Suits busy families and working professionals.

Medicare rebates

Rebates available where you meet eligibility criteria.

Medicare rebates are available for eligible telehealth consultations under a valid referral. Our reception team can confirm your eligibility before your appointment.

Any smartphone, tablet, or computer with a camera, microphone, and stable internet connection works. We'll send you a simple link to join — no app download required.

Yes. Your telehealth consultations use secure, encrypted video, and your clinical notes are stored and protected the same way as an in-person visit.

Absolutely. Many patients mix telehealth and in-clinic appointments depending on what suits them best — just let our reception team know your preference when booking.